Frequently Asked Questions
Everything you need to know about shopping with Hurleys
What are your standard delivery times and costs?
We offer standard UK delivery within 3-5 working days for £3.95, or free on orders over £100. Next-day delivery options are available for orders placed before 2pm Monday to Thursday.
How do I return an item for a refund?
You can return any unworn items with original tags attached within 28 days of receipt. Please use our online returns portal to generate a label or visit one of our retail stores.
Are all products sold on Hurleys authentic?
Yes, Hurleys is an authorized stockist for all brands we carry. Every product is 100% authentic and sourced directly from the designer manufacturers.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna and PayPal.
Can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by country and will be calculated at the checkout stage.